This privacy policy sets out how The Parenting Skills Coach uses and protects any information that you provide when you use this website.

The Parenting Skills Coach is committed to ensuring that your privacy is protected. If you are asked to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Parenting Skills Coach may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from June 2014.

Information collected

The Parenting Skills Coach may collect the following information:

  • Your name and those of your children
  • Your contact information including email address
  • Demographic information such as your postcode, parenting interests and issues
  • Other information relevant to customer surveys, promotions and/or offers

How the information is used

We require this information to facilitate communications with you, to better understand your needs and so provide you with a better service, and for the following reasons:

  • Internal record keeping.
  • To inform service and product improvements
  • We may occasionally send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.

Security

The Parenting Skills Coach is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

You can find more information about cookies at:

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that any adverts you see online are more relevant to you and your interests. The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.

Category 1: strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Category 2: performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using the Parenting Skills Coach website, you agree that we can place these type of cookies on your device.

A list of all the cookies used on this website by category is set out below.

Cookie NameCookie CategoryDescriptionDuration
wordpress_2WordPress cookie for a logged in user.session
wordpress_logged_in_2WordPress cookie for a logged in usersession
wordpress_test_2WordPress cookie for a logged in usersession
wordpress_test_cookie2WordPress test cookiesession
wp-settings-1Wordpress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. 1 year
wp-settings-time-2Wordpress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. 1 year
PHPSESSID1To identify your unique session on the websitesession
SESS1To ensure that you are recognised when you move from page to page within the site and that any information you have entered is remembered.session
comment_author_2WordPress comment cookie. 347 days
comment_author_email2Similar to comment_author_347 days
comment_author_url2Similar to comment_author_347 days

Links to other websites

The Parenting Skills Coach website may contain links to other websites of interest. However, once you have used these links to leave this website, you should note that the Parenting Skills Coach does not have any control over that other website. Therefore, the Parenting Skills Coach cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should therefore exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  •  If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

The Parenting Skills Coach will not sell, distribute or lease your personal information to third parties unless you have given your permission for this to happen, or The Parenting Skills Coach is required by law to do so. The Parenting Skills Coach may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

A small fee of £5 (payable in advance) will be chargeable for this service to cover time and postage costs.

If you would like a copy of the information held on you please write to:

Work
55 Rosslyn Road
Bath
Bath & North East Somerset
BA1 3LQ
England

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.